Oops? Interdisciplinary Stories of Sociotechnical Error| :Chatting: Errors in Live Streamer Discord Servers

Abstract

This article examines the text chats’ of live streamer Discord servers and traces the types of chatting errors, the response to those errors, and attempts to understand the motivation for responding to such errors. I focus on the response to chatting errors from regular chatters, those without institutionalized moderation power, in a server toward other regular chatters. Live streamer Discord servers offer a site where intimacy and power fuel competition between users, impacting the response to errors in text chats. Using my knowledge as a regular chatter and moderator across various live streamer Discord servers I seek to elucidate these chatting errors in the public and semiprivate space of a Discord community as sociotechnical error and highlight the importance of understanding these niche social communities.